Terms and Conditions

Welcome to Foot Secret!

Effective Date: 1st march 2025

Website: www.footsecret.com

Business Name: Foot Secret

1. Introduction

Welcome to Foot Secret, a brand owned and operated by trinity wins. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before booking an appointment. All changes will become effective immediately upon being posted on the Website and will be applicable to all users accessing and using the Website thereafter.

2. Services Offered

We provide foot reflexology services at our center. Appointments can be booked via our website, by phone, or through walk-ins.

3. Appointment Policy

a. Online bookings are subject to availability.

b. Walk-ins are welcome but may require waiting and subject to availability

c. Late arrivals may result in shortened sessions or rescheduling.

d. Cancellation or rescheduling requests should be made at least 3 hours in advance.

4. User Account

You may be required to create an account to book appointments online. You agree to provide accurate and complete information during registration and to keep your login credentials confidential.

5. Pricing Policy

a. Service prices listed are at current MRP, however these are subject to change without advance notice.

b. All prices on this website are processed in Indian Rupees.

c. All orders are acknowledged at current pricing. We will bill at price in effect at the time of billing.

d. Our products are liable for GST in India.

6. Payments & Refunds

a. Payments can be made via cash, card, UPI, or other accepted digital payment methods.

b. All payments are final. Refunds will not be provided for completed services.

c. Cancellations or reschedules must be made at least 24 hours in advance. Late cancellations may be subject to a fee.

7. Customer Conduct and Etiquette

To ensure a peaceful and professional environment for all our guests and staff, we kindly request that all customers observe the following guidelines:

1. Punctuality: Please arrive at least 10 minutes before your scheduled appointment. Late arrivals may lead to reduced session time or rescheduling.

2. Hygiene: For the comfort of both clients and therapists, we request that customers maintain personal hygiene before arriving for their session. If needed, basic cleaning amenities will be available.

3. Respectful Behavior: Customers must treat staff and other patrons with courtesy and respect at all times. Any inappropriate behavior, language, or gestures will not be tolerated and may result in immediate termination of the session without refund.

4. Mobile Phones: To maintain a calm environment, we request that mobile phones be kept on silent or turned off during your session.

5. Health Conditions: Please inform our team prior to your session if you are experiencing any medical conditions (e.g., diabetes, pregnancy, injuries, skin conditions, etc.) that may affect your treatment.

6. Intoxication: Services will not be provided to any customer under the influence of alcohol or drugs.

7. Accompanying Guests: To maintain privacy and prevent overcrowding, only the person receiving the service is allowed in the therapy area unless otherwise agreed upon (e.g., caregivers, minors with parents).

8. Right to Refuse Service: Foot Secret reserves the right to refuse service to any individual whose behavior is disruptive, inappropriate, or violates these guidelines.

8. Intellectual Property

All content on the website, including logos, images, and text, is the property of Foot Secret and protected by copyright laws.

9. Third-Party Services and External Links

Our website may include links to external websites, tools, or third-party services for communication, analytics, or convenience. These include, but are not limited to, WhatsApp chat integration, analytics platforms (like Google Analytics), social media links, and embedded content.

1. Third-Party Tools and Services

We may use third-party services to facilitate bookings, communications, or user experience enhancements. While we strive to work only with reliable service providers, we are not responsible for the practices, performance, or policies of these third parties. Examples may include: ● WhatsApp for communication ● Analytics tools for tracking website usage ● Embedded booking forms or widgets Use of these services is governed by their respective privacy policies and terms of use. We encourage users to review those policies before engaging with the third-party services.

2. External Links:

Our website may contain links to external sites that are not operated by us. Please be aware that we do not have control over the content, privacy practices, or security of these websites. Clicking on such links is at your own risk, and we strongly advise you to review the Terms and Privacy Policies of every external site you visit.

10. Limitation of Liability

Foot Secret is not responsible for any indirect or incidental damages related to your use of our services.

11. Changes to Service

Updates to Terms: The Company may revise and update these Terms & Conditions from time to time. Any changes will be effective immediately upon posting on our website, and your continued use of the Service will constitute acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact our customer support team at +91 8939400007 or mail us at info@footsecret.com